Club communication: email, SMS, WhatsApp & letter

Q: How does multi-channel communication work?

You create your message once, choose the target group (group, category or filter) and decide per campaign which channel is used. The live overview shows you who opened, clicked or replied.

Q: How does postal mailing via Swiss Post work?

Serial letters are created in DigitalMembers, then Swiss Post takes care of the rest: printing, enveloping, franking, delivery. You only pay per letter sent. No base fee.

Q: Can I connect DigitalMembers with Brevo or Mailchimp?

Yes. DigitalMembers syncs your member list with Brevo or Mailchimp daily, so the contacts there are always up to date. You can keep using your existing mailing workflows.

Email, SMS, WhatsApp, push and letters via Swiss Post. Everything in one tool, and you see live whether the message arrives. Every member on their preferred channel.

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All communication channels for your club

Choose the channel that fits best for each message. Everything from one club software.

Email & Newsletter

Personalized newsletters, invitations and information letters to individual members or entire groups. You see who opened and clicked.

Postal delivery

Send physical letters directly from the club software, within Switzerland and internationally. No printer, no franking machine.

Push Notifications

Web push notifications directly to members' browsers. Ideal for cancelled trainings, event reminders or last-minute info.

Is a WhatsApp message better than an email? Reach your members directly in the messenger they use anyway.

SMS

SMS sending for urgent messages, cancelled trainings, emergency info or reminders that really get through.

Campaign designer with drag & drop

With the drag-and-drop designer, you build newsletters, invitations or info letters using blocks, images, buttons and columns. No coding skills needed. Every campaign can be saved as a template and reused. Templates are already included for typical cases (welcome, birthday, activity invitation, sponsoring thank-you).

AI-generated texts

Create texts that fit everyday club life, whether newsletters, annual reports or press articles. The AI uses context from activities, member numbers or financial KPIs. Texts can be generated directly in multiple languages.

Mail merge letters, sent directly via Swiss Post

You send personalised letters (payment reminders, board letters, invitations) directly via Swiss Post, within Switzerland and internationally. No printer, no envelope stuffer, no franking machine. From CHF 1.95 per letter including shipping, no base fee. Alternatively, you can download the mail merge letters as a PDF and print or send them yourself. A wide range of placeholders (salutation, name, address, fee, payment deadline, membership status and more) is supported.

See live whether the message really arrives

For each campaign, you can see the status of every message in real time: Sent, Delivered (arrived at the recipient), Opened (member viewed the email), Clicked (clicked a link in the email) and Error. For example, an invalid email address or a full inbox. Live tracking also works for WhatsApp (delivery, read) and postal mail (printed, franked, delivered). You always have the same overview, no matter which channel you use. This means you notice straight away if a member has an incorrect address. The entry appears in red in the list and you can ask or correct it directly. Sendgrid, Brevo, WhatsApp Business and Swiss Post provide us with the data automatically. Simply put: you send a newsletter to 150 members, and a few minutes later you see that 148 arrived, 2 had an invalid address, 87 opened it and 34 clicked the link.

Brevo & Mailchimp, synced daily

You don’t have to give up Brevo or Mailchimp. As soon as you activate the integration per club, member data syncs automatically every day, mailing lists stay up to date, and you can keep using your familiar newsletter workflow.

For advanced use cases (marketing automation, A/B tests), the external tool remains the first choice. DigitalMembers provides the data.

Automations

Recurring communication that runs in the background, without you having to think about it.

Automatic birthday congratulations

Every member automatically receives a personalised birthday message by email or push. Set up the template once, and the rest runs in the background, year after year.

More about integrations →